Preparation & Knowledge
Frequently asked questions
Clear answers on equipment lists, high-altitude health, permits, tipping, and insurance.
How fast do you confirm bookings?
Most bookings are confirmed within 24 hours. During peak season it can take slightly longer.
Can I cancel my trip?
Yes. Cancellation terms vary by trip and departure date. Please review the refund policy before booking.
Do you support custom itineraries?
Yes. Share your preferences through the contact page and our team can prepare a custom itinerary.
What payment methods are available?
Available payment methods depend on the booking flow and destination. You will see supported methods at checkout.
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